What the registration process looks like to a member

This support article only applies to those accounts with membership management capability.

Although every organization can set up their registration process as desired, the following is the basic process for a member to register – keeping in mind that a ‘registration’ is a user getting a username and password.

Step 1: The user will click the Sign Up button located in the upper right hand corner of your site.

Step 2: The user will enter their email, create a password, first and last name and a username.

Step 3: The user will receive an activation email with a link they will need to click to confirm the entered email address is a legitimate account.

Step 4: The user will receive a final email that confirms their registration.

Step 5: The user can now login to your site by clicking the Sign In link in the upper right hand corner of your site and proceed to update their profile information if so desired.

Note: If a user already exists in your database, but has not registered (perhaps you manually added the user on the backend), they can simply use the Forgot Password link on the Sign In page to reset their password and login.